logo

  • iconWhat we do
    • Our Services
    • Our Products
    • Our Methodology
  • iconWho we are
    • Our Company
    • Our History
    • Our Philosophy
  • iconWork with us
    • Career
    • Open Positions
    • Talent Pool
  • iconMore
    • What is ERP?
    • The Benefits of ERP
    • The Challenges of ERP
logo

Our Services – Support:

Help when you need it, from people you already know

Services Support

The highest level of support…

While your team will come out of your ERP implementation possessing the knowledge and skill to solve many challenges, there may be times when you need to turn to us for help. The support services you receive in the months and years after your go-live are held to the same standards of excellence that we apply to our implementation processes.

…from the people who know you the best…

We do not have a separate support team on staff to address support incidents. Instead, the same familiar faces that were there throughout the course of your implementation will be available to resolve your issues long after we’ve finished celebrating a successful go-live. These are the people that know your business, and are better equipped to give you support than someone who’s seeing your system for the first time.

…and without costly support agreements.

Just as we don’t have a dedicated support staff, we also do not require that our customers enroll in support agreements or programs. There are no blocks of time that go unused and then expire, or pricey 24/7 support agreements that get used once a year. When we resolve a support incident, the cost to you is based on the time and materials for that incident alone. The only time you will pay for us to help you out is when we have actually helped you out.

dynamics 365 Support testimonial

We don’t believe in tying up our customers with costly, seldom used, support agreements. Call us crazy, but we think that you should only pay for what you need.”

Bruno Johansson, Beck Consulting.

 


Contact us for more information

Do you want to know more about us?

Thank you for your interest! We’ll be in touch shortly.

Read more about our services

Analysis

Analysis

» Read More
Implementation

Implementation

» Read More
Development

Development

» Read More
Project Management

Project Management

» Read More
Training

Training

» Read More
  • Home
  • Beck Consulting Cyber Security FAQ
  • Company Overview
  • Interview with Allen and Mary Beck
  • Open Positions
  • Our History
  • Our Methodology
  • Our Philosophy
  • Our Products
  • Our Services
  • Privacy Policy
  • Sitemap
  • Talent Pool
  • Terms and Conditions
  • The Benefits of ERP
  • The challenges of ERP
  • Website Terms and conditions
  • What is ERP
  • What we do
  • Work with us

What we do

Our Services

Our Products

Our Methodology

Who we are

Our Company

Our Philosophy

Our History

Work with us

Career

Open Positions

Talent Pool

More Information

What is ERP?

The Benefits of ERP

The Challenges of ERP

Contact

Beck Consulting phone(800) 456-8474

Beck Consulting mailsupport@aptean.com

Beck Consulting LinkedIn Beck Consulting Youtube

Legal   |   Privacy Policy

Beck Consulting is an Aptean company